How can we help you?

How do I check my order status?

Sign in to My Account and open Orders to see each order and its status. If you checked out as a guest, use Track Order with your order number and the email or phone number used at checkout.

Which payment options can I use?

Checkout shows the payment methods that are currently enabled — Cash on Delivery and direct bank transfer. For project orders, payment terms are confirmed in the quotation.

How do I find delivery information?

Delivery charges and options are calculated at checkout for your address. For large or heavy equipment our team confirms the delivery schedule by phone before dispatch.

Can you help me choose an inverter or battery?

Yes. Share your equipment list and backup expectations through Find My Solution or the contact form, and our team will suggest suitable options.

Can I request installation with my equipment?

Yes. Request a project quotation and we will include mounting, wiring and protection in one proposal. Installation scope is confirmed after reviewing your site.

Where can I find product warranty details?

Warranty depends on the product and manufacturer. Verified warranty information is shown on the product page, and warranty documents are supplied with the equipment.

How do I reset my password?

Use Forgot Password on the sign-in page and we will email you a link to set a new password.